Watch the following tutorial videos on service processes and administrative tasks within your Brückner ONE digital service platform.
It will help you familiarize yourself with the environment of the platform and guide you how to handle different service processes fast and efficiently.
The mobile apps of the Brückner ONEservice platform serve as additional tools to increase your mobility while handling service issues or simply checking key figures of your production plant with one click.
*For using the mobile applications, you are required to have the Brückner ONE Desktop Client.
With the Brückner ONE COM App you can set up a remote conference for Brückner Support within your machine network. The HTTPS connection ensures a secure exchange of your data. Communication is made possible by video and text chat as well as sending image files.
With the Plant App you can access your machine and production data from anywhere with your smartphone and have important key figures at a glance.
The machine overview shows all machines and conditions at a glance. The Plant App also provides detailed visualizations for selected machines.
You can create service requests at any time and also provide them with an image attachment.