Mögen Ihre Feiertage mit Freude, Frieden und schönen Momenten im Kreise Ihrer Lieben erfüllt sein. Wir wünschen Ihnen ein gesundes und erfolgreiches neues Jahr und freuen uns darauf, unsere gemeinsame Reise im Jahr 2025 fortzusetzen.
Service Packages
Choose a Service Package for your film stretching line
Do you have a question? Please contact us:
Silver
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Secured Remote Access
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Brückner ONE Support (incl. App)
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Brückner ONE Parts
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Brückner ONE Docu
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Brückner ONE Com (incl. App)
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Office Hours Support - Discounted rate
Gold
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Secured Remote Access
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Brückner ONE Support (incl. App)
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Brückner ONE Parts
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Brückner ONE Docu
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Brückner ONE Com (incl. App)
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Office Hours Support - Discounted rate
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24/7 Remote Service Online (EOD)
Platinum
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Secured Remote Access
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Brückner ONE Support (incl. App)
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Brückner ONE Parts
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Brückner ONE Docu
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Brückner ONE Com (incl. App)
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Office Hours Support - Discounted rate
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24/7 Remote Service Online (EOD)
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Audit light on site
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Performance Cockpit
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Backup Service (line software, once/year)
Performance & Modular Options
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Performance Cockpit
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Prepaid-Office-Hours-Packages
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24/7 Expert on Demand (EOD) Prepaid-Call-Packages
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Control System Monitor
10% discount on regular hourly rates
10% discount on regular hourly rates
Brückner Servtec offers a 24 hours / 7 days per week service hotline support in case of line stops and urgent electrical issues of Brückner film stretching lines.
Brückner Servtec will provide hotline support within 3 (three) hours upon hotline case request.
10% discount on regular hourly rates
Brückner Servtec offers a 24 hours / 7 days per week service hotline support in case of line stops and urgent electrical issues of Brückner film stretching lines.
Brückner Servtec will provide hotline support within 3 (three) hours upon hotline case request.
On-site Audit service includes a visual inspection of the respective Brückner line based on Brückner Servtec checklists. This on-site inspection is performed by 2 Brückner Servtec experts with electrical, mechanical or process focus within 2 consecutive days. On this basis, Brückner Servtec provides a final report, summarizing the results of the inspection and giving recommendations on optimization.
Production line KPIs at a glance on your mobile device
Brückner Servtec provides a backup once a year of
- the IMC- (formally known as IPC-) server
- the remote-station, MMS/RDH/FPH server, admin guest computer, WinCC or PVSS server, subject to a respective visualization
- the PVSS or WinCC database, including saved default and customer parameters (trends are excluded)
- the MMS/RDH/FPH database (historic data is excluded)
- Customer configuration of network switches (such as HP, Hirschmann, Scalance…)
Brückner Servtec saves MMS/RDH/FPH data backups and makes those available to customer for 2 months on the server. Customer is responsible to save these backups every month on external storage.
Production line KPIs at a glance on your mobile device
Save 25% on regular hourly rates
Save up to 15% on every call
Line IT infrastructure condition analysis and report
